Training Quiz 2 Day 1

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Security Officer Name*

First Name

Last Name

Date of Training Day 1 Quiz 2*

Security Officer Phone Number*

Training Instructor*

First Name

Last Name

1. What do you do when an AMBULANCE arrives on site? *

Nothing Write a incident report in TrackTik. Make sure to include all information received from the Paramedics. Take pictures and be as detailed as possible Call your supervisor Talk to the Paramedics to find out what is happening. Check All

Other:

(Select all that apply)

2. What do you do when a FIRE TRUCK arrives on site? *

Nothing Write a incident report in TrackTik. Make sure to include all information received from the fire fighter in charge. Take pictures and be as detailed as possible. Call your supervisor Call Property Manager Call Maintenance Manager Check All

Other:

(Select all that apply)

3. What do you do when a TOW TRUCK comes on site? *

A. Nothing B. Write a incident report in TrackTik. Make sure to include all information received from the Tow Truck and include the reasons why. Take pictures and be as detailed as possible. C. Call your supervisor D. Block the Tow Truck so they don't tow the vehicle. Check All

Other:

(Select all that apply)

4. What do you do when CAR REPO SERVICE comes on site?*

A. Nothing B. Write a incident report in TrackTik. Make sure to include all information received from the RIPO service. D. Block the Tow Truck so they don't tow the vehicle E. Check identification and collect all contact information (Company Name, Phone Number, Address and Contact Name)

(Select all that apply)

5. What do you do when LAW ENFORCEMENT comes on site?*

A. Nothing B. Write a incident report in TrackTik. Make sure to include all information received from the Police Officer. Include the police report number. Take pictures and be as detailed as possible. C. Call your supervisor D. Call the On-Call Officer on site. Check All

Other:

(Select all that apply)

6. What do you do when you see suspicious activities in the parking lot? *

A. Nothing B. Write a incident report in TrackTik. Make sure to include all information in the report. Upload pictures in Silvertrac and be as detailed as possible. C. Approach the suspect(s) and tell them to leave. D. Call the police Check All

Other:

(Select all that apply)

7. What do you do when you a dog walking around the property with NO DOG TAGS?*

A. Nothing B. Write an incident report in TrackTik (with pictures) C. Call your supervisor D. Give the dog food and water E. Kick the dog

Other:

8. What do you do when you catch someone smoking MARIJUANA on property? *

A. Nothing B. Write an incident report in TrackTik C. Call your supervisor D. Tell the smoker 'puff puff, pass'

Other:

9. What do you do when you catch someone committing a crime?*

A. Yell at them to scare them B. Write an incident report in TrackTik and fill it out with pictures is possible C. Call your supervisor D. Call the On-Call Officer on site Check All

Other:

(Select all that apply)

10. What is the best practice in how to make sure your incident report is written correctly? *

A. Write is on a notepad and then enter the information in Silvertrac. B. Include the 5 W(s) (Who, What, Where, Why, When) and How C. Call your supervisor and review it with them to in case you have any questions D. If TrackTik is not working, you can go to FORMS on the company website and choose Incident Report Check All

Other:

(Select all that apply)

11. What do you do when you notice vehicle vandalism? *

A. Immediately look at all cars in the parking lot for additional vehicles that could be damaged. B. Create an incident report which includes the 5 W's and How in TrackTik C. Call your supervisor and review the situation D. If Silvertrac is not working, you can go to FORMS on the company website and choose Incident Report Check All

Other:

(Select all that apply)

11. What do you do when you see a light out on property? *

A. Stare back at the light and smile B. If the light is still out tomorrow, I will put it on my report tomorrow C. Create an incident report immediately D. If TrackTik is not working, you can go to FORMS on the company website and choose Incident Report Check All

Other:

(Select all that apply)

Essay Question: What is your process to deescalate a conflict? *